Cendre accepts exchanges or refunds on full priced goods received back to us in Montreal within 10 days of receiving your order. All goods must be returned unworn and in perfect condition.
Please contact us if you need a return or exchange and await our instructions before proceeding.
Clients are responsible for return shipping charges.
Free shipping does not apply to returned goods. Original shipping fees will be deducted from the refund.
Sale or discounted items are final sale, and cannot be exchanged or refunded.
In the case of defects or damaged goods, please contact us so that we can arrange an exchange or refund. Cendre will cover return shipping costs.
Cendre is not able to alter or cancel orders once they have been placed.
Refused or unclaimed packages are subject to a 10% restocking fee.